Please feel free to purchase our products, we will provide you with professional and comprehensive services:
1. Technical quality: Before the equipment is manufactured, it undergoes a final trial run and is inspected by professional quality inspectors to obtain product qualification before leaving the factory.
2. Service quality: From the moment you sign a contract with us to purchase our products, we will establish a dedicated file for tracking services. If you have any questions, just notify our after-sales service center, and our professional technical personnel will respond promptly based on your problem and actual situation. For complex situations, we will provide a solution within 12 hours, and within 24 hours within the province and 48 hours outside the province, we will personally go to the scene to solve them. In addition, senior engineers regularly conduct after-sales service inspections to provide you with the latest process guidance, update plan development, and other services that are more cost-effective for your existing equipment, eliminating your worries.
Our company always adheres to the business rule of "lifelong partners for one-time cooperation", providing customers with pre-sales, in sales, after-sales and other systematic services, treating customers as our partners and friends. We adhere to the principle of win-win business and always focus on customers during the operation of the enterprise. Our company has a dedicated after-sales service department and sufficient after-sales service personnel, which can fully meet your needs; The main service contents are as follows:
1. Implement the "turnkey trust project" (providing free one-stop services for equipment design, installation guidance, debugging, and training);
2. Strictly implement the national "three guarantees" service requirements, and provide free one-year warranty for all equipment except for human factors;
3. Technical training: De'ao Company can provide you with 20 hours of free comprehensive theoretical knowledge training; Training content: "Equipment operation and maintenance", "Production accidents and elimination", "Knowledge of production raw materials", "Principles of brewing technology for small and medium-sized wine equipment", "Wine style"; Training location: The purchaser's unit places the equipment on site or goes to our company's brewing workshop to learn brewing before purchasing the equipment Our company is one of the few beer equipment manufacturing enterprises with a production license
4. On site guidance: 1-2 technical management personnel are required for the brewing equipment production line, and on-site practical operation and technical training will be provided free of charge by our after-sales service personnel;
5. Provide beer production raw materials at long-term cost price;
6. Provide commonly used spare parts, components, and accessories at long-term cost price;
7. Lifetime technical tracking and service guidance for equipment; Provide lifelong maintenance services for users Our company has its own brand of beer houses (BTB), which can provide nanny style output of beer house operation experience (such as how to handle documents, how to operate, how to sell, how to attract traffic, how to promote, how to package, how to decorate, how to serve
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How to buy craft beer equipment more reliably? How to purchase Craft beer equipment?